Many companies have taken the position that having an empowered workforce is imperative to the company's survival and long-term growth. When employees are independently motivated, entrusted to perform their duties and in-step with their managers' goals, they become a tremendous asset to the organization.
An empowered workforce begins by creating an empowering environment, and this begins by:
• Defining roles and levels of responsibility
• Providing thorough and regular training
• Establishing open, honest and ongoing communications
• Setting up accountability both on an individual and group level
Even more can be achieved when the executive management has a willingness to listen.
It is important to be aware of and acknowledge what the workforce is conveying in order to successfully build employee empowerment.
In addition, the executive management needs to be prepared to:
• Give employees a framework as to how decisions affecting them are made
• Provide feedback on how to self-improve
• Turn mistakes into important learning experiences
• Show appreciation and recognition for exceptional efforts
The combination of all of these factors will continue to strengthen the long-term relationship between employers and their employees, and ultimately should create an empowered workforce.
Written by Thomas W. Hamilton - ALQ. The information was reproduced with the permission of the by the ALQ. The American Lawyers Quarterly is a directory of law firms which specialize in collections, creditors’ rights and bankruptcy. The ALQ directory has been the definitive source for attorney representation in the collection industry since 1899 (over 115 years).There are law firm referrals for all cities, county seats, and sizable towns in the United States, Canada, and most commercial centers throughout the world.